MESSYMACHINE.WORK

Design & research for the messy, human side of technology ◡̈

Hi, I am Sai ◡̈ Pitshaya Chonato

Hi, I am Sai ◡̈
Pitshaya Chonato

Hi, I am Sai ◡̈ Pitshaya Chonato

I am a designer and researcher from Bangkok, now living in Rotterdam.

I believe people sit somewhere between the robotic perfect citizen and the one who needs endless gamification to care. I'm interested in that in-between, where health is relational, technology is entangled with our lives, and messiness is just how we actually live.

I come from a healthcare context where fragmentation is the default and people have always been the ones carrying data between systems, between providers, between generations. That's not a bug I'm studying. It's where I started.

I work from data humanism perspective: behind every data point is a person in relationship with other people in a collective world we share, and my work should support that. I'm as interested in how systems are lived with and maintained over time beyond they day they're launched — repair and reflection are woven into iteration.

That gap shows up across the domains I care about: chronic care and family coordination, aging and care networks, mental health and social support, civic technology and collective action, AI and human collaboration in care settings.

Background

I recently completed my MSc in Design for Interaction at TU Delft (cum laude), specializing in Medisign (healthcare design). My thesis explored how families share health information to support chronic care, resulting in a framework for relational use in health technologies.

Before that, I spent four years in Bangkok working as a UI/UX and data designer with Punch Up & WeVis, collaborating with journalists, NGOs, and universities. I created interactive visualizations and civic platforms about healthcare, climate change, and government transparency, reaching wide public audiences.

How I Work

I combine participatory design methods with practical product skills. I work with people and the contexts of their lives at the center, whether that's facilitating co-creation sessions or building prototypes. I'm drawn to the moments where technology is supposed to help but the human reality is more complicated than the system assumed.

What I'm looking for

Design research or product design roles where human complexity is the nature to design with, not the problem to solve.

What I can do

  • Participatory and qualitative research: contextmapping, patient journeys, co-creation sessions

  • Usability studies translated into actual design decisions, not just reports

  • Complex data and insights made legible through visual and digital experiences

  • Workshops that bring researchers, clinicians, and communities into the design process

Explore my Works

Let's Connect :-)

If any of this resonates, let's talk.

SYCHONATO [at] GMAIL.COM

Nice to meet you !

© 2025

SYCHONATO [at] GMAIL.COM

Nice to meet you !

© 2025

SYCHONATO [at] GMAIL.COM