MESSYMACHINE.WORK

Design & research for the messy, human side of technology ◡̈

Hi, I am Sai ◡̈ Pitshaya Chonato

Hi, I am Sai ◡̈
Pitshaya Chonato

Hi, I am Sai ◡̈ Pitshaya Chonato

I'm a designer currently based in Rotterdam, the Netherlands, moving between design research and digital product design. I love exploring how people navigate their lives with technology, sometimes turning complex health or civic issues into stories and ideas that make sense, other times designing everyday products and apps that make life a little easier.

My work spans healthcare design, digital health, and storytelling, but I also enjoy creating for everyday experiences — from hospital patient journeys to music platforms to apps for a robot vacuum. At the core, I'm always asking: how can we design technology to support the way people actually live and care for each other and the world around us?

Background

I recently completed my MSc in Design for Interaction at TU Delft (cum laude), specializing in Medisign (healthcare design). My thesis explored how families share health information to support chronic care, resulting in a framework for relational use in health technologies.

Before that, I spent four years in Bangkok working as a UI/UX and data designer with Punch Up & WeVis, collaborating with journalists, NGOs, and universities. I created interactive visualizations and civic platforms about healthcare, climate change, and government transparency, reaching wide public audiences.

Approach

I combine participatory design methods with practical product skills. I believe design should reflect the stories and relationships behind data. Whether I’m facilitating co-creation sessions or building human-friendly prototypes, I work with people and the contexts of their lives at the center. Looking ahead, I'm thinking about futures where healthcare workers are straining and technology increasingly fills gaps - but only if we design systems that support human relationships rather than replace them.

Interests & Focus

My work bridges digital health, everyday product design, and human–technology interaction. I focus on how families and communities make sense of health information and how participatory design can support these shared practices. I also design everyday apps and services that make information more relatable and meaningful in daily life.

What's next !?

I'm looking for what's next … whether that's design research on how people and technology come together in care contexts, or hands-on work making information systems truly usable for the people who need them. With all the data we're creating in today's world, I'm drawn to work that makes information accessible and meaningful, now and in the future, with long-lasting impact. I'm open to roles or collaborations where research, storytelling, and design meet. :-)

What I can do for you

• Conduct or support participatory and qualitative research using contextmapping and patient-journey methods
• Conduct usability studies and translate findings into design for products and emerging technologies
• Translate complex insights into clear visual and digital experiences
• Facilitate workshops and co-creation around human–technology interaction
• Explore how AI can support design in ethical, human-centered ways that preserve human voices and values

Storytelling sits at the core of my practice, helping connect data, people, and design into meaningful narratives.

EXPLORE MY WORK

LET'S CONNECT

SYCHONATO [at] GMAIL.COM

Nice to meet you !

© 2025

SYCHONATO [at] GMAIL.COM

Nice to meet you !

© 2025

SYCHONATO [at] GMAIL.COM

Nice to meet you !

© 2025

SYCHONATO [at] GMAIL.COM